What is the function of a Crisis Negotiation Team?

The function of a Crisis Negotiation Team centers around resolving situations that may involve hostages, barricaded individuals, or high-stress scenarios through effective communication and negotiation techniques. This approach prioritizes dialogue and the establishment of rapport with individuals in crisis, with the goal of achieving a peaceful resolution without the use of force. Members of a Crisis Negotiation Team are specially trained in psychology, active listening, and conflict resolution strategies to handle these sensitive situations delicately and safely.

Utilizing negotiation rather than force not only avoids escalation but often results in better outcomes for all parties involved, including victims and suspects. The emphasis on communication embodies the principles of de-escalation commonly sought in policing strategies today, emphasizing the role of understanding and persuasive dialogue over coercive measures.